When choosing a real estate professional, get to know their history!

Below, you'll find information that will help you get to know me better - from awards and credentials I've achieved, to references from past clients.


I consider the satisfaction of my clients to be my greatest achievement, and take pride in my high volume of repeat business and referrals.

Call me today - I'd love to add you to this growing list!

Howard & Merrilynn B.

Jackie was the listing realtor for a townhouse which we purchase in September 2017. Unbelievably we were able to get an accepted offer within two hours of first viewing the property due to Jackie’s expertise, even though the vendors were in China! Furthermore, she graciously helped us secure storage for our home furnishing until the possession date, and as a final generous gesture, she used her connections to find us a truck to move our household effects with short notice on a holiday weekend. This is the best real estate purchase experience of our life.


Thank you Jackie.

We are willing to discuss our experience further if Jackie wishes to provide our contact information.

Coco Chiang

Jackie is the most efficient and organized realtor I’ve even come across. Before viewing the house, she would get all the supporting documents for the property, back ground information on the property such as when current owner bought and for how much and other information a lay person would not know to ask. She would tell us everything about the property so when we arrive to view, we feel we know the property already.

During the Purchase Process, she guide us every step of the way. She answer all our questions and offer information we never even think to ask. She provide names and numbers for other professionals such as lawyers, insurance brokers, moving companies, handymen, and more to facilitate the Closing Process.

After the Purchase, we wanted to upgrade and renovate our property. Jackie was still there to help as if her job is not over. She has names for all trades that we needed and offer at least two to three for us to choose from. What we appreciated most from Jackie is her suggestions and solutions based on experience and knowledge that saved us considerable time and money.
My husband and I are not familiar with all the ins and outs of real estate ownership and rental in BC. Jackie helped with everything. She also helped us with information on rental as she is a landlord herself.

Since our purchase, whenever I have a questions on anything, I call on Jacki and she would help me by giving me information or directing me to the appropriate people to contact. She is always prompt with her replies and she does it with a smile. We feel comfortable calling on Jackie as we feel she provides excellent service that is backed by knowledge and skill.

Doctors Nicole & Sean Ebert

Jackie worked very hard to understand our needs and presented us with excellent property options to consider. She make herself constantly available by phone and email to keep us updated and answer questions. She went out of her way to gather information and send us video clips and pictures of potential properties. She is very professional and pleasant to work with.

Farah & Floyd Cowan

My husband and I are both from Victoria, B.C, but work overseas. At present we live and work in Singapore.

When we decided to purchase a revenue property in Victoria, in 2013, we had only two weeks to spare to be physically in Victoria.

We needed to select, view and purchase and leave the rest of the procedures in the hands of our realtor and the lawyer. We were making a significantly large purchase but were in a hurry to get back to our respective jobs. It was a daunting task and we were anxious to find a suitable place. We needed a meticulous realtor who understood our needs and found a fitting place in record time that could be worry-free and we could call it a true revenue property. Jackie Ngai was recommended to us by a friend.

We bought a great place, she negotiated a favorable deal for us and our home is paying for itself and we are very happy with our purchase.

She is a superb realtor, a real gem for anyone who is in the market to buy property and is looking for a total pro. She is thorough and detail-oriented. She is very knowledgeable in her field and will give you her well informed and honest opinion about the latest market trends. She will provide the best service in the industry. Although we bought our house two years ago, we still call her and ask her for advice on anything concerning real estate in Victoria. She goes the extra mile for her clients.

We are very happy to give this recommendation for Jackie and will gladly endorse her services to people who are looking for a trustworthy individual to close their real estate deals and provide exemplary after sales services.

Danny and Helen Tang

Real Estate purchase is the biggest and most important transaction in a family’s life. To find a good realtor is very important. We are first time buyers and do not understand all the ins and outs of real estate purchase. We are also fearful of encountering and dealing with “less than ideal” realtors. I share this with my friends and several of them recommend Jackie.

After meeting with Jackie, she asked us questions to get a better idea of our situation and our needs. She answered all our questions and guided us every step of the way. Her support after the purchase such as renovators, insurance, strata and municipal offices was much needed. Jackie is always ready and willing to help. She is friendly and professional. We are really glad our friends recommended Jackie.

Jing Zhang

Jackie is the most professional and knowledgeable person I have even know. She is patient and kind and takes the time to answer any questions we have even after the purchase of our home. She made the purchase of our home seamless. Whatever we need, she was there to help. She also returns call and emails promptly even when she’s on vacation or out of the country. Whenever I have a question, I know I can call on Jackie to help. I would highly recommend Jackie to anyone who is looking for an excellent realtor.

Jackie Ngai
Cell: 250-889-7655
Office: 250-479-3333
MLS® property information is provided under copyright© by the Vancouver Island Real Estate Board and Victoria Real Estate Board. The information is from sources deemed reliable, but should not be relied upon without independent verification.